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PhoneCard911 HELP PAGE - Have question , we have the answer for you
What do I need to do to buy a
phone card?
- Click "Sign Up"
- It is located on the top of the pages Or ( Click here ).
- After fill up all the information such as Name, Address, Email,
Contact Number, Etc. One of our representative will contact
you shortly to verify your information.
-
Upon verification of your info, your account
will be activated IMMEDIATELY(
This will be a one time activation only. WHY?
it's for Security Purposes )
- You can then go back to our website at
www.phonecard911.com
to continue buy the phone card
anytime you are ready to make a
purchase.- You just need to remember your log in ID to log in back to your
account, which is your e-mail address you signed up with us firstly and the
password that you invented at the first time you signed up with our website.
What should I Do if I miss the
call from PHONECARD911 for activation of my account?
- If you miss our first call, we will try to
call back again for up to 3 attempts
What if I miss
the third call? - you can call our activation dept at
1800-436-8029 or email us at
callingcard@pin2sale.com.
You simply just include your name,
e-mail that you are using to sign up when you write to us.
What do I need to do after my
account has been Activated?
- Go Back to our website
www.phonecard911.com
- Select the phone card you wish to buy (You can use our
discount calling card finder to get the
cheapest rates to your country - Its located on the top left side of the pages
)
- Then click "buy"
- It will bring you to the "Shopping
Cart" PAGE Then "CLICK
CHECK OUT"
- Once you click check out, you will be
asked to sign in by your Email Address &
Password ( What Email Address &
Pass? - This will be the Email Address and Password that you sign
up with us earlier and upon the activation.
- After your fill up your Email & Password
Click "CONTINUE"
- You will be transferred to the next page
where it shows your personal information such as name, address, phone number
etc. Simply just check all the information is correct, then click the
Pay button.
- Once you click pay and complete the
transaction , you will be brought to the next page where it shows your PIN
Number - Toll Free Number - Receipt ID - Customer Service Number -
Instruction on how to use the phone card . At the Same time you will
received the PIN in your EMAIL too (Which Email?
- This will be the email address that you signed up with us at the first
time)
- Upon receiving your PIN number, you can
use the phone card right away
When will I get the PIN number
& where do you send the PIN & 1800 Number?
- You will get the PINs and
1800 Number after you successfully completed the transaction on the web
browser and also in your e-mail AT ONCE.
What if the Rates are not
showing the same rate as what listed on the website?
- First of all,
PhoneCard911.COM is just a DISTRIBUTOR OF THE PHONE CARDS, we do not
produce all of those phone cards. However you can contact the
Customer service of the particular phone card company
(Where is the Number? - You can get the
customer service number from the receipt of your purchase)
- If you could not reach the
particular phone card customer service number, you can contact our customer service
(PhoneCard911.COM Customer Service at 1800-560-5806 or Email us at
Support@phonecard911.com or
callingcard@pin2sale.com
What if my PIN Number is
INVALID or has a Zero(0) Balance?
- You Can reach PhoneCard911.COM Customer
Service at 1800-560-5806( We Open from 8 AM -
Midnight Central Time, 7 Days a week) or Email us at
support@phonecard911.com. We
will exchange the Phone Card for you.
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